25 Need-To-Know Key Performance Indicators (9781292016474)

Includes 10 handy do's and don'ts of using KPIs

Want to measure the performance of your people and your business?
Need a quick overview of the most useful KPIs and how to use them?
Only want what you need to know, rather than reams of theory?

With the critical Key Performance Indicators required to understand your employees, financials and customers, this book tells you what you need to know, fast.

'This book does a fantastic job of narrowing down the best KPIs for you and your team. It's short, sharp and incredibly useful.'
--Thomas H. Davenport, Distinguished Professor at Babson College and author of BigData@Work

Product details

• Format Paperback | 224 pages
• Dimensions 146 x 212 x 16mm | 356g
• Publication date 16 Oct 2014
• Publisher Pearson Education Limited
• Imprint FT Publishing International
• Publication City/Country Harlow, United Kingdom
• Language English
• Illustrations note black & white tables, figures
• ISBN10 1292016477
• ISBN13 9781292016474
• Bestsellers rank 444,811

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